[Resolved] OneAssist Consumer Solutions — auto renewal without concern | |||||
My one assist plan was renewed on 09 march 2018 (Debited from my credit card) without my permission. I am not at all interested in this services and this kind of charging to account without any consent/agreement. I have tried calling twice and both time the executive said she would tranfer to complaint department which never gets transferred. Please deactivate it immediately and refund money asap Date of incident : 14/03/2017 Registered mobil no. - [protected] Relationship no - 1809460 Was this information helpful? | |||||
Apr 16, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Mar 16, 2018 OneAssist Consumer Solutions Customer Care's response Dear Swapnil, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2987639 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brij Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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