[Resolved]  OneAssist Consumer Solutions — automatic deduction of amount 1399 from my account

I received sms from icici bank that rs-1399/- has been deducted from my savings account to one assist plan on 2/5/18 for their card protection plan without my permission..
I am not at all interested in this services and they are deducting the amount without any consent/agreement.
Upon calling the customer care service they play smart by telling that our voice is not audible to them and keep on diverting the issue instead of listening to our complaint.

I want my full refund of 1399 rs in my account.

Please deactivate and refund my money asap
Date of incident : 2/05/2018
Icici debit card no. Xxxxxxxxxxxxx250
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Jun 19, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 18, 2018
OneAssist Consumer Solutions Customer Care's response
"Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist"
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