OneAssist Consumer Solutions — Automatically my hdfc credit card wallet protection renewed

I bought one assist hdfc credit card wallet protection, but I they renewed automatically without any notification about plan expiry or anything. I sent mail regarding this but no reply. So please cancel my protection and give me refund. It got renewed on 28-November-2020.
Mobile Number:- [protected]
Credit card ending:- 5508
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Dear Mathan, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process your request on a priority - Swarali, Team OneAssist

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