OneAssist Consumer Solutions — ber amount not processed yet

Address:	Murshidabad, West Bengal, 742304
Website:	oneassist.in

[sr number:2212838] membership id - [protected]]

My claim was approved in ber settlement. While i was call customer care they informed me i need to send the documents to this email address "[protected]@oneassist.in" i have already send the same documents 1. Personalized cancelled cheque and 2. Invoice copy, but no revert came from their end as my documents accepted or not or when the refund will be processed!