OneAssist Consumer Solutions — Broken Phone taken and not sending back since 2 months
A
amitsarkar
from Mumbai, Maharashtra
Address:
Mumbai Suburban, Maharashtra, 400058
Website:
www.oneassist.in
Consumer Insurance company took my handset for repair since almost 2 months and neither giving it back nor giving me proper status. Also not giving standby handset and also crossed all given Turn Around Time
Policy No - 521249
Now they are not reply to my mails and started disconnecting my calls at call-center
What do i do
I registered a complaint on 30th Sep 2015 and today we are sitting on 3rd Dec, its 2 months and a week this guys took my handset and everything is in black-hole. All of a sudden in got couple of calls on Monday and now they are stating in mail communication that handset may get repaired by 11th Dec, but not sure...
Which means one more month is gone without handset.
dear team please suggest how give awareness to others consumers to not to buy any policy from this company and where d oi go to take action against them.
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I registered a complaint on 30th Sep 2015 and today we are sitting on 3rd Dec, its 2 months and a week this guys took my handset and everything is in black-hole. All of a sudden in got couple of calls on Monday and now they are stating in mail communication that handset may get repaired by 11th Dec, but not sure...
Which means one more month is gone without handset.
dear team please suggest how give awareness to others consumers to not to buy any policy from this company and where d oi go to take action against them.