OneAssist Consumer Solutions — Broken Phone taken and not sending back since 2 months

Address:Mumbai Suburban, Maharashtra, 400058
Website:www.oneassist.in

Consumer Insurance company took my handset for repair since almost 2 months and neither giving it back nor giving me proper status. Also not giving standby handset and also crossed all given Turn Around Time Policy No - 521249 Now they are not reply to my mails and started disconnecting my calls at call-center What do i do
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I dont know how did this company got a licence.

I registered a complaint on 30th Sep 2015 and today we are sitting on 3rd Dec, its 2 months and a week this guys took my handset and everything is in black-hole. All of a sudden in got couple of calls on Monday and now they are stating in mail communication that handset may get repaired by 11th Dec, but not sure...
Which means one more month is gone without handset.


dear team please suggest how give awareness to others consumers to not to buy any policy from this company and where d oi go to take action against them.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information