[Resolved] OneAssist Consumer Solutions — cancel my plan

mari amar

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600040

Hi :

Many times i informed you, deactivate the plan and refund the money. No response from your side till the date. I mentioned the problems and resolve it.. And refund the money. I want full details from your side. I dont need any plan. Please deactivate the plan and refund the money rs.1899...
I don't want any benefits at all kindly please cancel this one assist membership and refund all my detected amount of past three years and i need a immediate reply for this mail.

Relationship no.: 765800
Plan : enhanced wa privilege single plan
Valid up to : 21/02/2019

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Mar 23, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

OneAssist Consumer Solutions Customer Care's response Dear Mariselvam,

Greetings from OneAssist!

Apologies for the unpleasant experience you had with us. Please be informed, your membership cancellation is in process vide service request number 3988063. However, you are not entitled for any refund, as you need to cancel membership within 30 days of subscription. We have forwarded your case to the concerned team, they will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.

Verified Support

Feb 18, 2019

OneAssist Consumer Solutions Customer Care's response Dear Mariselvam,

Greetings from OneAssist!

As per the telephonic conversation. Please be informed, your membership cancellation is processed and your amount will be refunded in bank within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.