[Resolved] OneAssist Consumer Solutions — cancel my policy. not information me

Balwinder Jaat

from Karnal, Haryana

Address:

Kaithal, Haryana, 136034

I'm Using HDFC Credit card. Without any intimation you have ready to deducted the amount of 1399 from my credit card
Kindly cancel this plan and request you to don't deduct any amount .This is unacceptable that you activate any service without information of customer. Please deactivate and don't deduct amount
And also please cancel the auto renew system if activated
Please refund my money

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Jul 15, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Jun 13, 2018

Updated by Balwinder Jaat Please refund my money. I am not interested

Verified Support

Jun 14, 2018

OneAssist Consumer Solutions Customer Care's response Dear Balwinder,

Greetings from OneAssist,

As per your request we have initiated your cancellation process vide service request number 3259816. Your refund 1399/- will be credited to your account within 5 to 7 working days.

For any further assistance you may mail us at [protected]@oneassist.in. We'll be happy to help.

Regards,

Deepali,

Team OneAssist.