[Resolved]  OneAssist Consumer Solutions — cancel one assist account

Address:641035
Website:WWW.oneassist.in

Received call from hdfc credit bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-2599/- from my credit a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

I havent registered with my maid id. Please validate my mobile number [protected] and my name is simon packiaraj s.

Make sure to deactivate this plan asap,. Thanks!
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Oct 20, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Simon,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No.2363021.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
Sep 19, 2017
Updated by simon packiaraj
please temme where can i track the status for the above!
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