OneAssist Consumer Solutions — cancel oneassist subscription

OneAssist Consumer Solutions — cancel oneassist subscription

K Kanniga

I want to cancel my oneassist subscription for my hdfc credit card which has been renewed on 07/12/2019 without my consent. The renewal fee of 2599 inr has been debited already from my credit card. I am not sure on how to proceed with the cancellation of the subscription. Please let me know on how to cancel this subscription. Regards, Kanniga parameshwary Was this information helpful? No (0) Yes (1)
OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 06, 2020 OneAssist Consumer Solutions Customer Care's response Dear Kanniga, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist Jan 10, 2020 Updated by Kanniga Hi Team, I have received a call from your team about the cancellation of my subscription on 6/01/2020. I am yet to receive further updates. Kindly provide me with an update on the status of my complaint.
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