[Resolved] OneAssist Consumer Solutions

[Resolved] OneAssist Consumer Solutions — Cancelation of my plan

M mekala pradeep

Iam MEKALA PRADEEP and I used oneassist plan from 11th March 2020 to 11th March 2021. I already informed oneassist to cancel my plan renewal which starts from 11th March 2021. I called oneassist before renewal date about cancelation but they denied. I again called second time and oneassist said your plan will not get renewal without our conformation. But my money debited in my card and I got renewal without any information. So please help me to get cancelation of plan and refund my money immediately. My plan details ENHANCED WA power single plan. Relationships no.10237396 Ph.no [protected] Was this information helpful? No (0) Yes (0)
Mar 17, 2021 Complaint marked as Resolved I made a request for cancellation of my plan and got a call from oneassist agent(female) and she forced me not to cancel my plan and explained about plan for several minutes but I denied her words and said cancel my plan that's it. At last she said your plan will be canceled in 9 to 11 days and you will receive your amount back in your card. But I got amount within 5 days and my plan got canceled. Thankyou OneAssist Consumer Solutions customer support has been notified about the posted complaint.
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mekala pradeep

I informed oneassist to cancel the plan renewal before 45 days and I got mail from oneassist that cancelation is under process but they denied and debited my amount rs.1399 without any information for plan renewal. Please refund my amount immediately or else I will file complaint in consumer court.