[Resolved] OneAssist Consumer Solutions — cancellation and refund of deducted amount | |||
One assist team phoned me in july asking to get enrolled for a plan. On july, 31st i received relationship number: 7805887 I had neither registered nor enrolled for anything with them i received an email on 2nd november, 19 regarding deduction from my hdfc credit card. Now the due is rs. 4114. They never mentioned the amount that will be deducted each month if i enroll for their plan. This is scam!! I never even received any welcome kit from them as it was written in the email they sent me only recently. One assist should refund me the full amount at the earliest as this is deceitful way of grabbing hold of people's hard earned money. Was this information helpful? | |||
Dec 31, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 26, 2019 OneAssist Consumer Solutions Customer Care's response Dear Shivali, Greetings from OneAssist!!! We are sorry to see you go. Your plan has been cancelled on 21st November and the refund must have credited to your respective bank account. Request you to check with your bank. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Hope this resolves your issue. Regards Team OneAssist | |||
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