[Resolved] OneAssist Consumer Solutions — cancellation of annual subscription | |
Date of the incident: tue, dec 31, 2019, 4:26 pm Oneassist relationship number : 9672389 Without my concern deducted amount from my credit card for rs. 1399/-. Refund the amount immediately. Oneassist relationship number : 9672389 As soon as you get your credit card, these people call you and speak very fast as if they are speaking on behalf of the bank. They don't say that they are calling from one assist. Even if you don't opt while getting credit card about the plan, they debit money from your account. Was this information helpful? | |
Feb 6, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 02, 2020 OneAssist Consumer Solutions Customer Care's response Dear Suresh, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Kindly deactivate my plan ASAP. Don't time pass and try to cross free look period. I have right to cancel my plan. Otherwise I have to take it to next level