OneAssist Consumer Solutions — cancellation of auto renewed one assist policy

Website:

www.oneassist.in

Dear one assist,

My membership id is [protected].

An amount of 1899/- has been deducted from my card for the auto renewal of the policy. But i am not interested in taking the policy. I called the customer care multiple times for cancellation of my plan they took my request and provided me an sr number: 2242086.

I spoke to the cancellation team as well and asked them to cancel my plan. Now they have downgraded my plan and refunded 399 as a discount. I have informed multiple times that i do not want the plan. I donot know why your are not cancelling my plan.

I have been calling the customer care number to check regarding this problem. They are saying they will arrange me a call back with in 48 hours everytime. But i did not get any call back from your team till now.

Please cancel my plan and refund the entire amount[protected]Already refunded)=1500 back.