[Resolved] OneAssist Consumer Solutions — cancellation of cpp policy

[Resolved] OneAssist Consumer Solutions — cancellation of cpp policy

S SAI RAM KONA

Rs. 1399/- has been debited and requested for cancellation, I got an sms that with in 10 days policy will be cancelled and amount will be refunded. After 14 days I got a message that policy is not cancelled and details are updated. Now one assist is saying no money will be refunded if you cancel the policy. I want the policy to be cancelled immediately and refund my amount. My relationship id: 7900464 +2 photos Was this information helpful? No (0) Yes (0)
Aug 10, 2021 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 28, 2020 OneAssist Consumer Solutions Customer Care's response Dear Sai Ram, We regret the inconvenience caused and shall surely assist you with the full refund. Your request has been forwarded to the relevant team and they shall assist you within the next 24 - 48 working hours. Your patience is highly appreciated in the meantime - Nitesh, Team OneAssist. Verified Support Aug 28, 2020 OneAssist Consumer Solutions Customer Care's response Dear Sai Ram, As per your talk with our executive, we are happy to say that the plan has been cancelled and a full refund has been initiated from our end. The SR#7053940 has been raised for any future communications. Please note, the amount will be credited in your original mode of payment account within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
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