[Resolved] OneAssist Consumer Solutions — cancellation of hdfc credit card one assist membership and amount refund

DALJEET SINGH BUTTER

from Chandigarh, Chandigarh

Address:

Firozpur, Punjab, 142047

I received sms from hdfc bank today that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this. My relationship no 4504243.

Regards
Daljeet singh
Mobile [protected]

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Aug 3, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2018

OneAssist Consumer Solutions Customer Care's response Dear Daljeet,

Greetings from OneAssist,

We are sorry for the inconvenience caused to you.

As requested by you, your cancellation is under process vide service request number 3308600. You are entitled for a refund of 299/- as the complaint was registered beyond 30 days after deduction. The amount will get credited in your account within 5 to 7 working days.

Thank you,

Regards,

Sophia,

Team OneAssist.