[Resolved] OneAssist Consumer Solutions — cancellation of membership amount deducted from my account

[Resolved] OneAssist Consumer Solutions — cancellation of membership amount deducted from my account

K Kart000789 from Coimbatore, Tamil Nadu

Hi My relationship no 248669 I have already spoken with 3 to 4 executives regarding my cancellation but they said cancellation is on under process, without my concern they autorenewed my membership i do not need this service but the money has been deducted from my credit card account please kindly cancel my membership and refund my money Regards Karthikeyan Was this information helpful? No (0) Yes (0)
Sep 25, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Aug 23, 2018 Updated by Kart000789 Hi, Actually i called oneassist customer care on 18-aug regarding my cancellation, the executive says the cancellation under process you will get an email about cancellation in another three days you will get a call for confirmation, i have received a first call the executive explaining the services i said i know about your services i dont need membership. On that day itself they are calling and explaining about their services Please help on this.in a 24hrs time they are calling two or three times Verified Support Aug 24, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist! We regret the inconvenience caused. Your membership cancellation is in process vide service request number 3462273. Your amount 1399/- will be credited in bank account within 5 to 7 working days. Regards, Devendra, OneAssist Social Media Team.
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