[Resolved] OneAssist Consumer Solutions — cancellation of membership and refund the amount.
R
rajanna.rlys
from Idukki, Kerala
Dear,
I have received message from hdfc bank that 1899.00 deducted from my credit card ending no 2302 towards oneassist membership without my knowledge. I am not interested to continue in oneassist membership. Kindly cancel my membership and refund the amount to my hdfc credit card ending no 2302. My 1250006 for your kind information for further action. May i know how you people deducted amount without my authentication.
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Sep 28, 2017
Complaint marked as Resolved
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
We deeply regret for the inconvenience caused to you.
As per your request, we have cancelled your plan vide service request No. 2290208.
The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
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