[Resolved]  OneAssist Consumer Solutions — cancellation of my current plan

Sir,

Please cancel my plan for my credit card ending with 5215 for the amount of 1399 and please initiate my refund process as well
My plan got autorenewed after i informed to them to not autorenew my current plan and the response i got it from them is after the time the plan got renewed.. days after they called me and apologize for the inconvenience they have caused and somehow they convince me and i accepted the plan. But i changed my mind now to not take any risk again as this was the 2nd time it was happenned with one assist

So please deactive my plan as soon as possible


Email: [protected]@gmail.com
Phone no:[protected]

Thanks
Srinivas.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 20, 2019
Complaint marked as Resolved 
one assist team has contacted me through mobile and solved my issue
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Feb 11, 2019
Updated by Srinivas Reddy Kandakatla
Relationship number was : 1643870
Verified Support
Feb 12, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Srinivas,

Greetings from OneAssist!

We regret the inconvenience caused. Please be informed, your membership cancellation is in process vide service request number 3967309. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4066
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information