[Resolved] OneAssist Consumer Solutions — Cancellation of my policy | |||
Dear sir, Customer relation ship no : 868578 regarding to this policy renewal i already request you to cancel of my policy and also don't like to continue in coming year. And also regarding to this i also spoke with your officers to make cancellation. They told that the cancellation procedure is done but why you deduct the amount of rs 1799.00 from my credit card please consider my request and cancel my policy and do needful and also i am waiting for your valuable response. 11/04/2017 one assist mfee 1799.00 dr This is the screen shot i am sending you about deduction of amount from my account. When i am starting this policy you people don't tell about the policy is going to renewal by auto when the period completion. This is not fare and how people going to trust on your organisation.in doing this type of work. According to this issue please feel free to contact me in this number : +91 [protected] bharath b k. Thanking you, Yours faithfully Bharath b k Was this information helpful? | |||
May 14, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 13, 2017 OneAssist Consumer Solutions Customer Care's response Dear Bharath, Greetings from OneAssist...! As per your request we have cancelled your plan vide service request No. 1911296 & the Refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||
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