[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership and refund your money | |||||
I received sms from a hdfcbank credit card that rs-1299/- deducted from my credit card to one assist plan. Without my permission. I also got a mail from one assist team. Last year also i requested you to cancel the plan but you didn't cancel it till now. Now again i received renewal msg about charging rs-1299 for one assist plan. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money asap. Date of money deducted: 03/8/2017. Name: haribabu v Mobile no: [protected] Credit card number ending: - 7301 Was this information helpful? | |||||
Sep 23, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 09, 2017 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2233365 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||||
Add a Comment | |||||
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment