[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership

Raghavan N

from Chennai, Tamil Nadu

Website:

www.oneassist.in

Cancellation of one assist membership

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1994 without my concern on date 26/10/2017 this is totally unfair and how can you debit from my account without my knowledge and when i contacted your customer care i didn't get any proper response from your team. I am not interested in this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-.

Oneassist relationship number : 1417236
Name :- raghavan n
Credit card number ending :- 1994

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Dec 10, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2523120 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)