[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership id:1723134

Selvam1986

from Ahmedabad, Gujarat

Address:

Chennai, Tamil Nadu, 600019

I am a hdfc bank credit card holder. The bank has auto debited rs. 3, 702/- from my credit card number ending with 1437 without my concern on date:17/02/2019.
I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.3, 702/-

Oneassist relationship number : 1723134
Name :- mariselvam r
Mobile no. :- [protected]
Credit card number ending :- 1437

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Mar 29, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2019

OneAssist Consumer Solutions Customer Care's response Dear Mariselvam,

Greetings from OneAssist!

We're sorry for the inconvenience caused. Your membership cancellation is processed vide service request number 4006966. Your amount 2999/- will be credited in bank account within 5 to 7 working days. However, we have forwarded your case to the concerned team, they will get in touch with you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.

Verified Support

Feb 25, 2019

OneAssist Consumer Solutions Customer Care's response Dear Mariselvam,

Greetings from OneAssist!

As per the telephonic conversation. Please be informed, your membership cancellation is processed and refund will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.