[Resolved]  OneAssist Consumer Solutions — cancellation of one assist mfee

Address:Krishna, Andhra Pradesh, 520011

Please arrange tocancel the one assist membership of hdfc cr card. I received the statement mail though i have not given my concent auto debited and projected in the statemene on02/06/2018. Stating one assisist mfee rs2999/-. I request yoy to cancel the membership and credit the amount to my credit card and advise by mail.
Thanking you
My relationshipno:941288.
Was this information helpful?
No (0)
Yes (0)
Jul 5, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Gurunadharao,

Greetings from Team OneAssist

We are sorry for the inconvenience caused and would like to inform you that your cancellation process is initiated by us and the amount 2999/- will be credited to your account within 4 to 5 working days.

Thank you,

Regards

Deepali

Team OneAssist
Complaint comments 

Comments

Dear All,
I got my money back because I complain again One assist on below RBI email

Banking Ombudsman, Chandigarh
This bears reference to sms dated 21/5/2018 regarding the renewal of One Assist Membership of Relationship No.: 2124954 Plan : Power Individual,
I am no longer interested in renewing the said membership
However I find you have charged an amount for renewal on 24/5/2018 which I haven't authorised you. Kindly credit back the amount

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information