[Resolved] OneAssist Consumer Solutions — cancellation of one assist mfee | |||
Please arrange tocancel the one assist membership of hdfc cr card. I received the statement mail though i have not given my concent auto debited and projected in the statemene on02/06/2018. Stating one assisist mfee rs2999/-. I request yoy to cancel the membership and credit the amount to my credit card and advise by mail. Thanking you My relationshipno:941288. Was this information helpful? | |||
Jul 5, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 04, 2018 OneAssist Consumer Solutions Customer Care's response Dear Gurunadharao, Greetings from Team OneAssist We are sorry for the inconvenience caused and would like to inform you that your cancellation process is initiated by us and the amount 2999/- will be credited to your account within 4 to 5 working days. Thank you, Regards Deepali Team OneAssist | |||
2 Comments | |||
Comments
This bears reference to sms dated 21/5/2018 regarding the renewal of One Assist Membership of Relationship No.: 2124954 Plan : Power Individual,
I am no longer interested in renewing the said membership
However I find you have charged an amount for renewal on 24/5/2018 which I haven't authorised you. Kindly credit back the amount
I am no longer interested in renewing the said membership
However I find you have charged an amount for renewal on 24/5/2018 which I haven't authorised you. Kindly credit back the amount
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I got my money back because I complain again One assist on below RBI email
Banking Ombudsman, Chandigarh