[Resolved] OneAssist Consumer Solutions — cancellation of one assist policy

ankitjain2509

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi all,

Long time back i requests your team to stop this service and refund my amount back to my account, instead of that your team charged twice to my account but got reversal for that amount after complainting for that.

But still no one contacted me for stopping for that policy as informed by your team that we can cancel this within 1 months time, already spoke two or three time. Please cancel this policy and refund my money.

Relationship no. 2481339

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Oct 6, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Aug 29, 2017

Saif Umar's response Slip from pocket in liquid

Aug 29, 2017

Saif Umar's response Slip in pocket in liquid

Verified Support

Aug 31, 2017

OneAssist Consumer Solutions Customer Care's response Dear Ankit,

Greetings from OneAssist...!

We deeply regret the inconvenience caused to you.

As per your request, the plan has been cancelled vide Service Request number 2303898 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

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Comments

Saif Umar

from Dehra Dun, Uttarakhand

Slip from pocket

OneAssist Consumer Solutions Customer Care's response, Aug 31, 2017

Verified Support

Dear Saif,

Greetings from OneAssist..!

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards,

Brijesh

Team OneAssist.