[Resolved] OneAssist Consumer Solutions — cancellation of one assist & refund of money

[Resolved] OneAssist Consumer Solutions — cancellation of one assist & refund of money

B Bontu from Hyderabad, Telangana

Hello oneassist, I am hdfc bank credit card holder. The bank has auto debited rs 1899/- from my credit card ending with 6468 without my concern on date 31/8/2017. I am not interested as of this service and don't want to this member ship any more. Please i request to cancel the membership and refund this debited amount of 1899/ Dont activate this type of plan in future with out my knowledge. Name : bontu suresh kumar Relationship no:2610108 Credit card ending number:xxxxx6468 Mobile no:[protected]. Registered email id:[protected]@gmail.com Regards Suresh kumar b Was this information helpful? No (0) Yes (0)
Oct 5, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Sep 04, 2017 OneAssist Consumer Solutions Customer Care's response Dear Suresh, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No. 2314686. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist
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