[Resolved]  OneAssist Consumer Solutions — cancellation of oneassist membership 2807614

Dear Team,

Cancel my WalletAssist membership from OneAssist. Don't renew my subscription and stop deducting amount from my hdfc credit card ending with 1515. I replied many times to the auto renewal mail, but no response from the team.

Kindly cancel my subscription as soon as possible.

OneAssist Relationship Number: 2807614
Name: SURESHKUMAR S
Credit Card Number Ending: 1515
Was this information helpful?
No (0)
Yes (0)
Nov 9, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Suresh,

Please be informed, your membership cancellation is in process vide service request number 3621737. However, you are not entitled for any refund, as you need to cancel membership within 30 days of subscription. However, we ensure no renewal would be done for the policy.

Regards,

Devendra,

OneAssist, Social Media Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information