[Resolved] OneAssist Consumer Solutions — cancellation of the one assist and hdfc ergo plan

soham9899

from Nagpur, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	Www.Hdfcergo.com, www.oneassist.com

Dear sir,
This is jagdish rayte from malegaon taluka using hdfc credit card 5459*597774.. I was with 2 polices without my confirmation or concern... This is such a illegal act to use my funds as per their requirement... How can any executive do such act... I had charged on 12/02/2018 firstly by one assist fee of 1899 rs and then after with hdfc ergo policy of 13651 rs.. This both are huge amount and i had never agreed for such policies... Still the executive was forcing me to buy and calling again and again... And later i see this both transactions in my statement please refund my money back to credit card account...
I m sending you the statement photo and also policies number.. Please help me to gain. My money back to. My account..

One assist plan number - 3801138
Hdfc ergo policy number - [protected]

+1 photos

Was this information helpful?

No (0)

Yes (0)

Apr 19, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2018

OneAssist Consumer Solutions Customer Care's response Dear Jagdish,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brij

Team OneAssist

May 18, 2018

Updated by soham9899 Still not got any refund or any support from your customer service team... It been about 3 months.. Please refund my 1899.. This is a fraud against me.. Issue hasn't been resolved...