[Resolved]  OneAssist Consumer Solutions — cancellation relationship num 1934307 and return my money

Address:Mumbai Suburban, Maharashtra, 2731
Website:www.oneassist.in

I am not apply for one assist without information debit my credit card amount. I am calling to customer care "one assist" for cancellation. They are not considering the cancellation request. Since i raised the request. While speaking you (One assist) are very polite. But that is not the solution for my problem. I want my money (Rs.1399) back to my account. This should happen soon. Take necessary actions to revert the money for me. I am not willing to stay in the plan.
My relationship num is 1934307
So cancel this plan in urgent basis and return my money in my account. And follaw your policy cancellation rule point 6 under 6.4. And return my money.
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Jun 8, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 08, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3145085 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
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