[Resolved] OneAssist Consumer Solutions — Cancelled wallet asset policy

Devendra Shewale

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra, 4000059

Hi

Respective head,

This is with reference to wallet assist renewal of my relationship no 390369 my policy automatically renewed on april2017 without any intimation from the company. I wish to discontinue the policy and refund my premium for the policy. Inspite of rigorous follow up for the refund of the premium amount, the company is not taking any action. I want to cancel my policy and i am eligible for 100 % refund of the policy amount.

Please take further notice that you are hereby called upon to make arrangement to refund my premium amount of rs.1299/- (In words) within 7 days from the date of this mail.

What the hell is that still you guys are not refunding my money i have detail proof regarding your company i will surely file complain against your company.

Regards,

Devendra shewale

[protected]

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Jun 2, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

OneAssist Consumer Solutions Customer Care's response Dear Mr Shewale,

Greetings from OneAssist..!

As per your request, we have cancelled your plan vide service request No.1939138 on 25th April 2017.

We regret for the inconvenience caused to you. Please be assured that the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team OneAssist