[Resolved] OneAssist Consumer Solutions — charged rs.1399 from my kotak bank credit card without my permission

Sophia ansari

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110075
Website:	www.oneassist.in

One assist has charged my credit card without my permission. I tried calling in there number but it was either not available or busy. I want my money back. I do not wish to take this service. How can you guys charge from my card without even asking me. Who gave you this right to charge from the consumer without permission? I want my money asap. I am not going to pay even a single amount for something i do not wish to pay for!

Was this information helpful?

No (0)

Yes (0)

Jan 30, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2018

OneAssist Consumer Solutions Customer Care's response Dear Sophia,

Greetings from OneAssist!

Apologies for the inconvenience caused. Request you to share your registered mobile number and membership
ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we may assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.