[Resolved]  OneAssist Consumer Solutions — cheating by one assist

Claim rejected as i did not submit the required documents. They say if the claim is closed due to any reason i cant claim it again. If the product is not repaired on the claim, how can my chance of claim be rejected. It was closed on a issue of not submitting the document and not any fraud mobileassist ma protection plan_e[protected] customer id: [protected] dear srinivas rao k, service request number 2523147 fraud as how can they reject my request if haven' got any claim before
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Dec 14, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Srivinas,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

You must upload the documents within 15 days.

We allow a 6 day grace period but since this was exceeded, we had to close the service request

Hope your query is resolved.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist .
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