[Resolved] OneAssist Consumer Solutions — cheating company | |
I am one assist member (No-[protected]) since 2 yrs. I think there is no benefit for using this oneassist for last 2 yrs. Every year i lose my money about rs.1899. This year i got message from oneassist that your account will expire next 3 days. I want to deactivate before renewal for which i did contact customer care on 24.09.2018. They assured me that your cancellation request taken by us (Req. No[protected]. But instead of cancel my account they debit money from hdfc credit card about rs.1899 without my knowledge on 28.09.2018.. Then, how it is possible debit the amount during cancellation process? I want my money back in my credit card otherwise i will approach at consumer court.. Was this information helpful? | |
Nov 13, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 04, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist! We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3575093. Your amount 1899/- is already initiated on 1st October, it will get credited in bank account within 4 to 5 working days. Regards, Devendra, OneAssist, Social Media Team. | |
Add a Comment | |
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment