[Resolved] OneAssist Consumer Solutions — claim issue | |||||
I sent my damaged phone to the one assist to claim the inssurance. The took a lot of time to repair the phone almost after 45 days they sent the the phone that too after the complaint. When i recieved the phone the sim tray was not in the phone when i contacted them they told me that they are not responsible for the accessories. But the sim tray is not the accessory its the part of the phone which was also damaged. So its their rsponsiblity to repair the whole set. Now they are not respondind to my complaint. My customer id is 1588894 Was this information helpful? | |||||
Aug 26, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 17, 2017 OneAssist Consumer Solutions Customer Care's response Dear Sahil, Greetings from OneAssist...! We are sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they will get in touch with you shortly for the same. We appreciate your patience in the interim. Regards Deepali Team OneAssist | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment