| Address: | 560005 | | Website: | www.oneassist.in |
Just had the worst experience with OneAssist. They are one of the most fraudulent mobile insurance providers. Please save your selves the trouble of buying this expensive worthless insurance along with your already expensive worthless Iphone.
Bought an iPhone from Iplanet indiranagar and was sold this full cover crappy insurance that never got processed. All required documents were sent yet they claim they never did. All email trails are available with us and yet they claim we never sent them emails with details of the claim.
OneAssist has the worst customer care that don't understand nor know how to communicate in English, they keep saying the same crap like a broken accordion. Now my friend had a major road accident and was admitted and even though this was communicated, the case was closed conveniently. The insurance typically should have been processed within 20 days of submitting the claim and they were supposed to provide a spare phone while the claim was being processed but NOT one of their commitments were honored. The executives never came to collect the damaged handset nor provided with a spare phone nor followed up with us nor sent appropriate emails.
Please dont buy this insurance, save your rs 3999 and 1000 phone calls and time and peace. Was this information helpful? | 
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