[Resolved]  OneAssist Consumer Solutions — Claim not settled yet

Address:Mumbai City, Maharashtra
Website:www.oneassist.in

My Service Request SR#1940985 Handset picked up on 3rd May 2017 and was told that will get an update within 24 to 48 hours, Called several times about status on my Handset but they wont reply the call was kept for hold for more than 10 minutes but non of the executive was available, this happens every time i called. Very poor service will not recommend to anyone. Guys don't get your device insured with this Company they are very pathetic and poor in service. They have Live Chat on their Android App but in the Live Chat service all seems to be DEAD !!! #BoycottOneAssist
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Jun 23, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 16, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Muneer,

Greetings from OneAssist...!

We are aware about your case and are in touch with you on Facebook. Please be assured that our team is already working on your case and will get back to you soon with a resolution. We apologize for the inconvenience caused and appreciate your patience in the interim.

Sagar

(Team OneAssist)
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    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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