[Resolved]  OneAssist Consumer Solutions — Claim on my handset is not resolved

Address:	Mumbai City, Maharashtra, 400059
Website:	oneassist.in

I submitted my claim nearly 2 months back. still my claim has not been solved. every-time i call the customer executives they will say that wait for 24 to 48 hours and we will get some information from their executives. but i never got any details from them. they even didn't pickup the handset from my home which is their responsibility. they even didn't refunded the courier charges for sending my handset which they have to do. i even didn't got any courtesy handset which was promised by their executive while opting for their service.
i even didn't got any money from them for my handset.
Claim Service number # 1990156