[Resolved] OneAssist Consumer Solutions — claim rejected | |
Hi, I have insured my new phone last year while buying july 2019, my phone got display damage by accidentally last week by 14th april. Due to lockdown i dnt know how to proceed further. Yesterday (20 april) i registered for claim. But now they are saying that i should inform in 48 hrs. Even i was straight forward saying about the incidents in this pandemic situation. They were not ready understand customer situation. Very bad. Was this information helpful? | |
May 24, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 22, 2020 OneAssist Consumer Solutions Customer Care's response Dear Gokul, We are sorry for the inconvenience caused. We never want our customers to feel this way. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will assist you - Swarali, Team OneAssist.
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Again our account Money Debited Please refund
Membership ID : [protected]