[Resolved]  OneAssist Consumer Solutions — claimed cancelled

Address:Gurgaon, Haryana, 122002
Website:www.oneassist.in

I, anika lasiyal, have filed a claimed for my iphone 7 as per oneassist solution policy. My registered mobile no is [protected].
But they have rejceted my complaint as they found my subject of detailed situtaion to be mysterious or unkown circumstances.
While i have wrote there the other subject during claiming and they called me to change my subject to unkown situation for further steps to be taken for claiming process. So i edited that on my claim request filed in one assist website.
Now they are the one who first of all change my subject. Then, while giving the policy they told me my phone is secured for every physical or liquid damage. Anything to my phone is in one assist care and in my first claim, they did such a forgery with me.
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Nov 3, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Anika,

Greetings from OneAssist...!

We are sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they will get in touch with you shortly for the same.

We appreciate your patience in the interim.

Regards

Deepali

Team OneAssist
Verified Support
Sep 05, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Anika,

Greetings from OneAssist...!

We tried calling you but the call went unanswered. We request you to share your alternative number with us.

Regards

Brijesh,

Team OneAssist
Verified Support
Sep 20, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We are sorry to inform you that your Claim has been rejected by the Insurance company basis on the description given by you.

Regards

Sagar

Team OneAssist
Verified Support
Sep 20, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We are sorry to inform you that your Claim has been rejected by the Insurance company basis on the description given by you.

Regards

Sagar

Team OneAssist
Complaint comments 

Comments

You can call me at [protected].
But firstly try on [protected].
I am waiting for your call.

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