[Resolved]  OneAssist Consumer Solutions — Closing Account

Address:Chennai, Tamil Nadu, 600053
Website:www.oneassist.in

Hi,

My relationship number is 882328, I felt your account is not safe, even i didn't registered any card details. Please deactivate my account, I tried you customer care number, its not answering. Don't debit any amount from my credit card for renewal. I hope you understand my condition please close the account as early as possible.

Thank you,

Regards
Devarajan E
[protected]
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May 11, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Devarajan,

Greetings from OneAssist..!

We would like to inform you that your membership with OneAssist has already been deactivated and the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepika

Team OneAssist
Complaint comments 

Comments

I have already complained for it. i want my phone back, no need to repair.
registered mail id [protected]@yahoo.com. phone no [protected]
customer id 975518
OneAssist Consumer Solutions Customer Care's response, Apr 10, 2017
Verified Support
Dear. Dharmender,

Greetings from OneAssist...!

We have already forwarded your request to our relevant team and they will get in touch with you shortly for the same.

We appreciate your patience in the interim.

Regards

Deepika

Team OneAssist
Dear Sir/Madam,

one assist again and again promising to return my phone but i am unable to understand why you all are not returning my phone, where i have given in written or phoned to you. this is too much going on, you people has said for one week but it has passed two weeks, but there is no update, no information about it. what you people want please do let me know, if you don't want to repair or don't want to return both tell me, i leave you to you and see when you completing this job of returning or repairing. i want answer which you people are not taking my case seriously... it has passed and two and half month to get it repaired, no no response from oneassit, there is no reply of mails also... do let know my phone status whether returning or not, this is enough to wait..
thankyou
regards
dharmender pandit

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