[Resolved] OneAssist Consumer Solutions — complaint about the sales executive

danishlittle

from Kolkata, West Bengal

Address:	Mumbai City, Maharashtra, 700023
Website:	www.oneassist.in

I registered my phone no in one assist site for more details of their insurance policy. I got their call and was explained by them about their policy. After that i was not intersted anymore about buying their policy.

So everyday i was getting call by them and i was ignoring their call by not picking it up or by cancelling it. But today i picked their call from the no (+[protected] and a sales executive name (Sahil) was on that end. I told him that i am no more interested in buying their policy. And i got a reply from him " jab aapko lena ni h to site kyon kholte ho or register q karte ho"
Wat the # is this??? Is that guy have the right to ask their customer such questions??? Do i have to take pemission from him that whether i should use their company site or not???

I want to complain about this sales executive and want strict actions to be taken against him

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Aug 26, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2017

OneAssist Consumer Solutions Customer Care's response Dear danishlittle,

Greetings from OneAssist...!

We deeply regret the inconvenience caused to you and we extend our sincere apologies for the behaviour of our Sales Executive.

We assure you that we will look into the matter and try to improve our sales process.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist