[Resolved]  OneAssist Consumer Solutions — courier charges not reimbursed as promised

I am amandeep singh my service request no. Is 2459616. I am registered customer of one assist. As on 18th oct i file a claim request for my damage handset. One assist executive told me that your pin code 142031 is not serviceable so you have to courier your phone on your expenses and that will be reimbursed to you within 7 to 10 working day. So on 26th october i courier my mobile phone to their hub address chandigarh. But the courier charges are still not imbursed. I am fade up from one assist. As i called them so many times but their is no response they always say we will reimburse in 2 next days but they are doing nothing. Please give me solution. My contact no. Is [protected]