[Resolved]  OneAssist Consumer Solutions — cpp/one assist cancellation

Hi
I didn't made any policy related to cpp/oneassits. But icici send this mail to me. I will mention that content below. If any policy is activated related to cpp/oneassist means please deactivate that one.

Mail1:
Dear customer,

Greetings from icici bank.

Your (New policy) new policy of cpp/oneassist for (Privilege single-rs.2799) wa privilege single rs. 1899 has been regd vide sr[protected] on 05-jul-18. It will be completed within 1 working days.

Sincerely,
Customer service team.
Icici bank limited.

This is an auto generated mail. Please do not reply to the same.

Mail2:
Dear customer,

Greetings from icici bank.

Your oneassist plan request has been completed. You will receive the welcome kit within 10 working days.

Sincerely,
Customer service team.
Icici bank limited.

This is an auto generated mail. Please do not reply to the same.

Here my details:

Id: 2008407
Registerd mobile number: [protected]
Sr[protected]

Please deactivate that cpp/oneassist policy plan. And don't charge any amount from my account

Thanks
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Aug 5, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Pritviraj,

Greetings from OneAssist,

As per the telephonic conversation we will require the membership details in order to cancel the policy. Request you to mail the details on [protected]@oneassist.in

Awaiting your response.

Regards,

Sophia,

Team OneAssist.
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