[Resolved] OneAssist Consumer Solutions — customer care executive very rude | |||
I got a call from one of your customer care executive or u call marketing executive from no[protected], don't remember her name. The executive informed about insurance renewal due of my mobile handset which i appreciate. But your executive is very rude and really very adamant for her view point and not ready to listen to the customer at all. The marketing executive needs to be polite and hear concerns of the customer but to her skills she do not possess any. I am taking out time to write this complaint because this is not acceptable from executive whose made call for extension of service. Hope u will look into it which is ultimately better for you and your company. Was this information helpful? | |||
Feb 5, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 20, 2017 OneAssist Consumer Solutions Customer Care's response Dear Dkkumar, Greetings from OneAssist..! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in Should you require any further assistance, please reach us at[protected]. Regards, Brijesh Team OneAssist. Verified Support Dec 20, 2017 OneAssist Consumer Solutions Customer Care's response Dear Nibha, Greetings from OneAssist..! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in Should you require any further assistance, please reach us at[protected]. Regards, Brijesh Team OneAssist. | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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