[Resolved]  OneAssist Consumer Solutions — customer id-773183 (need to be cancel my plan) (service request no.2892359 dated[protected]

Address:New Delhi, Delhi, 110044
Website:www.oneassist.in

My Name is Hariom Sharma I want to complaint about One Assist, actually I have a HDFC credit card, and I carrying one Assist plan (Cust ID-773183) from two years, but on 4th February-2018 I had lost my wallet, then I was trying to call him, but his customer care call was not connected, and on 14 Feb was renewal date of my plan, and now Rs. 1899 was deducted from my Card without given any prior information, and when I call him on 16 Feb then nobody has given any response to me, and again and again my call was disconnected from their side .and now he has not given any proper response to me. which is very shameful thing for One Assist company. Now I requested you, please help us to cancel this plan, and refund my money ASAP.
Thanks & Regards.
Hariom Sharma
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Mar 22, 2018
Complaint marked as Resolved 
I have received my total amount Rs-1899/-Thanks
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Feb 27, 2018
Updated by [email protected]
My Name is Hariom Sharma I want to complaint about One Assist, actually I have a HDFC credit card, and I carrying one Assist plan (Cust ID-773183) from two years, but on 4th February-2018 I had lost my wallet, then I was trying to call him, but his customer care call was not connected, and on 14 Feb was renewal date of my plan, and now Rs. 1899 was deducted from my Card without given any prior information, and when I call him on 16 Feb then nobody has given any response to me, and again and again my call was disconnected from their side .and now he has not given any proper response to me. which is very shameful thing for One Assist company. Now I requested you, please help us to cancel this plan, and refund my money ASAP.
Thanks & Regards.
Hariom Sharma
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