[Resolved] OneAssist Consumer Solutions — deactivate account, stop auto renewal

Anmol Jadhav

from Malegaon, Maharashtra

Address:

Pune, Maharashtra

Auto renewal of my hdfc credit card ending 1408 is going to happen on 14th march, 2019. I want to cancel the same.

Last year i requested to cancel the plan and deactivate account, but it has not happened.

I want you guys to stop the planned stealing of my credit money on 14th march, 2019.

Details:
Name - anmol jadhav
Card number - hdfc xx 1408
Registered mobile number - [protected]

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Mar 29, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2019

OneAssist Consumer Solutions Customer Care's response Dear Anmol,

We understand your concern. Please be informed, your membership cancellation is in process vide service request number 4011326 for the Insurance policy. However, you are not entitled for any refund, as you need to cancel membership within 30 days of subscription. We ensure no renewal would be done for the policy.

Regards,

Devendra,

OneAssist, Social Media Team.