[Resolved] OneAssist Consumer Solutions — deactivate card protection | |||
As you have charged rs. 1399 without any intimation from credit card number ending with *9004. So kindly reversed the whole amount back to my credit card from which you have deducted. My registered mobile number is 77*9126. How could you do this without without taking permission of customer. Whom should we blame for this. Is that bank mingle with your company or your company is hacking into accounts. I have to reach consumer court unless you deactivate the plan from my card and return the deduction amount. Was this information helpful? | |||
Jan 22, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 17, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account as the mobile number given by you is protected. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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