[Resolved] OneAssist Consumer Solutions — deactivate my membership

Manjuntr

Address:

Bangalore, Karnataka

Hello there

I received estatement from hdfc bank today that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I have cancelled through my membership through customer care. The customer executive had promised that they have accepted my request. Now without my consent one assist has deducted from my credit card. I am fed of calling customer care executive.

Please deactivate and refund my money asap
Name: manjunath b v
Date of incident : 21/03/2020
Hdfc credit card no. Xx9890
Membership no: 1820987
Email :

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Apr 23, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2020

OneAssist Consumer Solutions Customer Care's response Dear Customer, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist.

Verified Support

Mar 23, 2020

OneAssist Consumer Solutions Customer Care's response Dear Customer, As per the update received from our team, our executive tried contacting you but your contact number is temporary out of service. As requested by you, membership cancellation is being processed and refund for the same will be credited in your account within 4-5 working days. Kindly refer to the mail sent to you on your registered email address - Swarali, Team OneAssist.