[Resolved]  OneAssist Consumer Solutions — Deactivate my one assist a/c & refund my money

Address:Nagpur, Maharashtra, 440013
Website:Oneassist.in

Why one assist customer care team not answering any fraud related mail of one assist plan??? I also received call from one assist and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number: [protected]
One assist relationship no: 1833320

Make sure to deactivate this plan asap, . Thanks!

Niraj Tiwari
Mob no [protected]
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May 10, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Niraj,

Greetings from OneAssist...!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

As per your request we have cancelled your plan vide service request No.1857213 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team OneAssist
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