[Resolved] OneAssist Consumer Solutions — Deactivate my One Assist Subscription Forever | |||||
I have recieved a mail from ONe Assist on my gmail [protected]@gmail.com to renew my one assist subscription.i am not interested in further renewal.pls unsubcribe me from the plan forever.I forwarded a mail to [protected]@oneassist.in on 27.05.2017 but even after that they have deducted the subscription amount on 29.05.2017. i recieved a reply from them saying that "Dear Ms. Vanaja, Greetings from One assist...! I have forwarded your membership cancellation request to the relevant department, so please wait for 5 working days, so that our relevant department will update you on the same. If you have any more concerns, please feel free to contact us on our toll free customer care number :[protected], or write an email to us on our email id : [protected]@oneassist.in, we will be happy to help you. Many Thanks, Regards, Aditya Mhashilkar Team - One Assist " Relationship No.: 115144 Plan : Power Individual Valid up to : 27/05/2017 So please look into this matter as soon as possible and refund my amount back to my account along with permanent discontinuance with the subscription... Was this information helpful? | |||||
Jul 3, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 31, 2017 OneAssist Consumer Solutions Customer Care's response Dear Muthamala, Greetings from OneAssist...! As per your request, we have cancelled your plan vide service request No. 2031665 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||||
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