[Resolved]  OneAssist Consumer Solutions — Deactivate my One Assist Subscription Forever

Address:Mumbai City, Maharashtra, 400059
Website:www.oneassist.in

I have recieved a mail from ONe Assist on my gmail [protected]@gmail.com to renew my one assist subscription.i am not interested in further renewal.pls unsubcribe me from the plan forever.I forwarded a mail to [protected]@oneassist.in on 27.05.2017 but even after that they have deducted the subscription amount on 29.05.2017. i recieved a reply from them saying that

"Dear Ms. Vanaja,

Greetings from One assist...!

I have forwarded your membership cancellation request to the relevant department, so please wait for 5 working days, so that our relevant department will update you on the same.

If you have any more concerns, please feel free to contact us on our toll free customer care number :[protected], or write an email to us on our email id : [protected]@oneassist.in, we will be happy to help you.


Many Thanks,

Regards,

Aditya Mhashilkar

Team - One Assist

"
Relationship No.: 115144
Plan : Power Individual
Valid up to : 27/05/2017

So please look into this matter as soon as possible and refund my amount back to my account along with permanent discontinuance with the subscription...
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Jul 3, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 31, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Muthamala,

Greetings from OneAssist...!

As per your request, we have cancelled your plan vide service request No. 2031665 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
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