OneAssist Consumer Solutions — deactivate my oneassist membership and refund my money

OneAssist Consumer Solutions — deactivate my oneassist membership and refund my money

A Aayush2205 from Gurgaon, Haryana

My oneassist membership got auto renewed without my approval. Relationship no.: 2317803 Plan : enhanced wa power single plan Valid up to : 07-jul-2020 When i called customer care to cancel my membership they are giving lame excuses by saying that they will give discount and degrade my plan but not cancelled my membership neither refunded my money. 1899 money was dedudcted from my credit card without my authorization. How can you peoples impose your service on me. I am not interested in any of your service. I want cancellation of my membership from one assist and want my money 1899 as soon as possible. Yesterday also i raised request for cancellation my membership. Req no - 4399804. +1 photos Was this information helpful? No (0) Yes (0)
OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 12, 2019 OneAssist Consumer Solutions Customer Care's response Dear Aayush, Greetings from OneAssist! Your plan is deactivated on 10th July, 2019 and the refund will be credited to your account in next 5 working days. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Hope this resolves your query. Regards Team OneAssist Jul 13, 2019 Updated by Aayush2205 Still I didn't received my refund back. When I 'll get my money. Jul 14, 2019 Updated by Aayush2205 When i will get my refund and confirmation of my cancellation
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